Something went wrong. How do I report it?
Last updated 18 October 2026
Press Report this problem on the error message. It opens the Contact Us form with the error already filled in.
- When something goes wrong on our side, the studio says so with Report this problem beside it. If a whole page stops working, you see Something went wrong with the same link.
- Press it. Help opens with the Contact Us form filled in: the subject, what the studio said, and the error's details under Details we'll send.
- Under What happened?, add what you were trying to do.
- Press Send. You see your reference, and we email you a copy.
Problems with your connection, and messages that say what to change, have no link. Try again, or follow what the message says.
We never send your guests' details with a report, or the error's message. Only the error's type, what the studio was doing, its code and when.
More in Contact support
- How do I contact yourwedding.app?
In the studio, open Help and fill in Contact Us. Tell us what happened, and we email you a reference so you can follow up.
Still stuck?
Open Help in the studio and choose Contact us. We email you a reference. Can’t sign in? Email us instead.
Contact us in the studioEmail hello@yourwedding.app
Guests: please ask the couple first.