Help centre

Answers for couples using the studio, and a section for guests. Search, or pick a topic.

Topics

• Getting started

  Set up your wedding, try the example and see what to do next.

  3 articles

• Your website

  Names, looks, scenes, the day, travel, publishing and domains.

  11 articles

• Guests and households

  Add, import, find and export your guests.

  6 articles

• Invitations and texts

  Send invitations by email or text, and look after opt-outs.

  8 articles

• Replies

  Who's coming, your own questions, dietary needs and reply emails.

  6 articles

• Photos

  Guest uploads, sharing, tagging, the slideshow and downloads.

  9 articles

• Plans, billing and refunds

  Packages, prices, upgrades, text credits and refunds.

  5 articles

• Account, partner and sign-in

  Signing in, adding your partner and deleting your account.

  4 articles

• Privacy and your data

  Who sees guest details, how long we keep them, and deleting.

  4 articles

• Using Claude or ChatGPT

  Connect your own AI, what it can do, and how to disconnect it.

  3 articles

• For guests

  Opening your invitation, replying and sharing your photos.

  7 articles

• Contact support

  How to reach us, and how to report a problem.

  2 articles