How do I contact yourwedding.app?

In the studio, open Help and fill in Contact Us. Tell us what happened, and we email you a reference so you can follow up.

1. Open Help in the studio menu. The Contact Us form is on that page.

2. Under What is it about?, pick the closest topic.

3. Add a Subject, then say what you were doing and what you saw under What happened?

4. Include technical details is ticked. Open Details we'll send to see every detail before you send:

   • the app version, the page you came from and the time
   • your account and wedding ids, the wedding's plan and status, and your role
   • how many guests, invitations and replies the wedding has, never who they are
   • your browser and device settings
   • recent errors: only their type, where in the app and when, never the error's message

   Untick it to send your message alone.

5. Press Send. You see your reference, like YW-7K3Q9D, and we email you a copy.

6. To add screenshots, reply to that email and attach them. They can show your guests' names, so crop if you can.

We never send your guests' names, contact details or answers with the form.

In the example wedding, sending is off. Email hello@yourwedding.app instead.

Can't sign in? Choose Can't sign in? Email us on the sign-in screen. Your mail app opens with hello@yourwedding.app, a reference and your device details filled in. Add what went wrong and send.

You can also email hello@yourwedding.app directly. Write from the email you sign in with, and include your wedding's web address.

We read every message. We don't promise a reply time.

Guests: please ask the couple first.