Can we get a refund?

Yes. Ask within 14 days of your first payment, and no later than your wedding date, for a full refund. No questions asked.

For the wedding date, we use the earlier of two: the date in your studio when you paid, and the date when you ask. Moving the date later doesn't add more time. Asking on the wedding day still counts.

1. Email hello@yourwedding.app from the address you sign in with.
2. Include your wedding's web address.
3. We refund to your card by hand in Stripe. Your bank usually shows it in 5 to 10 business days.

Good to know:

• Upgrades, like Wedding to Pro, are final once paid. If you get your first payment back, we refund the upgrade too.
• A refund of your package doesn't delete your wedding. It goes back to Free. The ribbon comes back, your own domain and AI are disconnected, and guests can't add photos.
• Text credits that came with a refunded Pro payment may be removed. Credits you bought are kept. Ask before your wedding is deleted and we refund them.
• Only your first 5 guests keep working links. The others show "Link paused on Free".
• Your rights under the Australian Consumer Law apply to every payment, at any time.

Read the full refund policy.